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All details contained herein are accurate to the best of our knowledge and published in good faith.
Your booking will be confirmed once we receive the 50% deposit of your invoice. We accept payments via Visa, MasterCard, PayPal, and bank transfer. Payment timing is as follows:
• 50% deposit: required to secure the booking
• Remaining balance: must be paid in cash locally to our staff
• Cash payments accepted in Euros, US Dollars, UK Sterling, or Moroccan Dirhams
• On-site credit card or PayPal payments are accepted with an additional 5% processing fee
All prices listed on the website are per person unless otherwise stated.
Prices may change without prior notice, but confirmed bookings will keep the agreed price.
Payments can be made in cash, bank transfer, or other available methods mentioned during booking.
Full payment must be completed before the start of the service.
The currency of Morocco is “the Dirham” (MAD). As a precaution, do that in the banks or approved financial institutions and will issue you a voucher necessary to convert, at the end of your stay, your DH will be converted into your own currency. Most Moroccan cities are provided with banks and cash machines, you can get Cash with your credit card whenever you like.
- More than 48 hours before the service: free cancellation.
- Less than 48 hours: 50% of the total amount will be charged.
- No-show: 100% of the booking is non-refundable.
If weather conditions or unexpected events occur (road closures, emergencies), we may modify or reschedule the service for your safety.
In the event of unforeseen circumstances, we reserve the right to cancel, reschedule, or modify your tour or service. Should this occur, any payments you have made, including deposits, will be refunded in full. However, we are not responsible for any additional costs, losses, or damages incurred. Unforeseen circumstances may include, but are not limited to, natural disasters, extreme weather, political unrest, terrorism, fires, accidents, or any other events beyond our control.
If you have any special requirements (dietary, medical, wheelchair assistance, or others), please let us know in writing before your booking. We will do our best to accommodate your requests and inform our partners. Some requests may not be possible, and in that case, no compensation will be provided.
We don’t provide travel insurance, so it’s up to you to get it. We highly recommend getting coverage for things like medical issues, trip cancellations, or lost luggage—just to be on the safe side. The company cannot be held liable for any incidents or losses that could have been covered by insurance.
It is your responsibility to have all necessary and valid travel documents for your trip. Your passport should be valid for at least six months from the date of entry. Tour participants are solely responsible for meeting all passport and visa requirements before the departure date.
Your privacy is important to us. Any personal information you provide during booking will be handled securely and used only to organize your travel arrangements. This may include sharing details like dietary needs, medical conditions, or accessibility requirements with hotels or other service providers to ensure your trip is safe and comfortable. By making a booking, you agree that this information may be shared with the necessary partners involved in your travel.
By Air
Direct flights are available from cities across Europe, the Middle East, West Africa and North America. Royal Air Maroc is Morocco’s national carrier. For information about Moroccan airports, visit the website of Office National des Aéroports (www.onda.ma). Casablanca’s Mohammed V International Airport is the country’s main gateway, followed by Menara airport (Marrakesh). Other important airports include Fes–Saïss (Fez), Ibn Batouta International (Tangier), as well as Ouazazarte, Agadir and Nador.
Not required for most nationalities for stays of up to 90 days. Passports must be valid for six months beyond date of entry. More info
Arabic is the language used in Morocco, but you will also be understood in French, English, Italian, and Spanish in many places.
For a desert tour , it’s important to pack light but smart: bring comfortable walking shoes, along with warm layers such as sweaters and a windbreaker, as the temperature difference between hot days and cold nights can be significant—especially in winter (November to January). Protect yourself from the sun with a scarf or turban to cover your head, neck, and shoulders, which is also useful in case of sandstorms, and consider adding a hat for extra protection. Don’t forget essentials like sunglasses and high-SPF sunscreen to stay safe under the strong desert sun. For sleeping, there is no need to bring extra equipment, as the tents are fully equipped with everything you need for a comfortable night.
We recommend to buy your bottles of mineral water, or bring your pellet micropur.
It is forbidden to take pictures in the military areas, ports events, airports and some museums. Before taking a picture of a person, do not forget to ask their permission first.
Morocco is sweltering in the summer months; however, it’s still necessary to cover the shoulders and legs. For women, a loose maxi dress with a light sweater or scarf over the shoulders is a brilliant way to stay cool and blend in with women who wear jabadors and kaftans.
It’s not necessary for non-Muslim women to wear a hijab, or a veil that conceals a woman’s hair. Moroccan women choose for themselves whether or not they wish to cover, and this decision is largely based on religious motivations.
- Police: dial 19 from a land-line, 112 from your mobile
- Mounted Police (outside cities): 177
- Firemen: 15
- Ambulance: 15
Morocco, a North African country bordering the Atlantic Ocean and the Mediterranean Sea, is distinguished by its Berber, Arabian and European cultural influences. The capital, Rabat’s Kasbah of the Udayas, is a 12th-century royal fort overlooking the water.
- Capital: Rabat
- Currency: Moroccan dirham
- Continent: Africa
The best time to travel to Morocco is from September to April. In summer, the temperature is very hot and dry. From November to February, you have to take warm winter clothes, a good jacket, and a good sleeping bag, because the nights can be very cold even though the days are warm.
We recommend to buy your bottles of mineral water, or bring your pellet micropur. Remember to wash your hands frequently, do not consume water which has not been opened in front of you and avoid ice cubes.
We strive to provide the best possible service. If something does not meet your expectations during your trip, please inform your driver, guide, or hotel staff immediately so they can assist you. If the issue cannot be resolved on site, you can contact us by phone or WhatsApp at +212 678444071. For remote locations with limited phone access, please send an email to contact@zagoradeserttravel.com, and we will address your concern as quickly as possible.
